Cookies & Tracking Policy

Cookies are small text files stored on your device when you visit a website. They support core functionality, improve performance, and provide analytics so we can make improvements. Similar technologies (like localStorage) may be used for the same purposes.

• Essential Cookies — Required for the basic operation of our platform (authentication/session, security, core features). These are always active because the site won’t work properly without them.
• Analytics Cookies — We use Google Analytics to understand site usage and improve the product. These are loaded only after you click “OK” to consent.
• Live Chat Cookies — Our live chat provider may use its own cookies or local storage. Tracking remains blocked until you agree to the provider’s terms inside the chat popup.
• Payment Cookies (Future) — If you subscribe, our payment processor (e.g., Coinbase or another provider we integrate) may set necessary cookies to complete secure transactions. These are set only when you initiate the payment flow.

When you first visit, we ask whether you accept non-essential cookies (like Analytics). We do not place Analytics or chat cookies until you click “OK.” If you do not consent, only essential cookies are used.

Withdraw/Opt-out: we do not provide an on-page toggle. You can withdraw consent by clearing cookies in your browser (and reloading the site). Most browsers also let you block cookies entirely or set site exceptions. Note that removing essential cookies may affect platform functionality (for example, staying signed in).

We use Google Analytics 4 to understand how our Services are used. GA4 is disabled until you consent.

What GA4 may collect (when enabled)

• App/site interactions (pages, sessions, events)
• Approximate location (country/region)
• Device & browser type, OS, referrer/UTM
• Performance metrics (load times, errors)

Our GA4 controls

• IP addresses: GA4 does not log or store IP addresses for EU users and provides regional processing.
• Google Signals & Ads features: used only if we enable advertising features in the future and only after consent.
• Data retention: events retained for up to 14 months.

You can also use Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout.

Below are the typical technologies we use. Exact names and durations may change as vendors update.

Note: Some features may use localStorage or similar non-cookie storage and are governed by the same consent choices described on this page.

Some cookies are set by trusted third parties (Google Analytics, our live chat provider, and any future payment processor). Those parties control their own cookies and processing. Their use is governed by their respective privacy and cookie policies.

We handle any personal data collected via cookies in accordance with applicable laws, including the EU GDPR, UK GDPR, and the California CCPA/CPRA. For more on how we process personal data, see our Privacy Policy.

You can withdraw consent by clearing cookies in your browser. You can also configure your browser to block cookies entirely or set site exceptions. Keep in mind that removing essential cookies may impact core functionality (e.g., staying signed in).

For Analytics specifically, you may also use Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout.

We may update this Cookie Policy to reflect changes in technology, law, or our practices. The “Last Updated” date at the top of this page indicates the latest version.

Controller: Trading Metrics

Contact us at support@tradingmetrics.com or via Live chat.