Terms of Service

• You must be at least 18 years old (or the legal age in your jurisdiction) to use the Services.
• By creating an account, you represent and warrant that you meet all eligibility requirements and that the information you provide is accurate and complete.

Trading financial instruments carries a high level of risk and may not be suitable for all investors.

The information provided by Trading Metrics is for informational purposes only and does not constitute financial advice. Past performance is not indicative of future results. You should carefully consider your investment objectives, level of experience, and risk appetite before making any investment decisions.

Trading Metrics will not accept liability for any loss or damage resulting from reliance on the information contained within this website, including data, quotes, charts, analytics, or trading signals.

For a comprehensive overview of all risks associated with trading, please see our Risk Disclosure.

Trading Metrics does not provide financial, investment, or trading advice. Any data, insights, or analytics provided through the Services are for informational and educational purposes only and should not be relied upon as investment advice. You are solely responsible for all investment and trading decisions you make.

All information on the Trading Metrics website and Services is for educational and informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, data, or related graphics.

• Information is not guaranteed to be accurate, complete, useful, or timely.
• Some data may be sourced from third parties; we are not responsible for errors or omissions in third-party data.
• You assume all risk associated with any decisions made based on information obtained through the Services.
• Trading Metrics, its third-party providers, and their respective officers, directors, and employees may be active investors and may have positions in instruments mentioned on the platform.

• You are solely responsible for your account credentials and maintaining their confidentiality.
• You must comply with all applicable laws and regulations when using the Services.
• You agree not to misuse the Services, attempt unauthorized access, or interfere with security or functionality.
• You are fully responsible for all activities conducted through your account.

Your use of the Services is subject to all applicable laws and regulations. You agree that you will not upload, share, post, or otherwise distribute any content that:

• Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, or invasive of another's privacy.
• Victimizes, harasses, degrades, or intimidates an individual or group based on religion, gender, sexual orientation, race, ethnicity, age, or disability.
• Infringes on any patent, trademark, trade secret, copyright, or other proprietary right of any party.
• Constitutes unauthorized advertising, spam, junk mail, chain letters, or any form of unauthorized solicitation.
• Contains software viruses or any code designed to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment.
• Impersonates any person or entity, including any Trading Metrics employees or representatives.

You may not use your account to breach security of another account, attempt unauthorized access to our systems or networks, or interfere with anyone else's use of the Services. Users who violate systems or network security may incur criminal or civil liability.

We reserve the right to remove any content that violates these Terms and to terminate accounts of users who repeatedly violate these provisions.

Posting and Sharing

• By posting and sharing your content (including trades, notes, analysis, or other materials) using the Services, you grant Trading Metrics an unrestricted, irrevocable, non-exclusive, royalty-free, perpetual, worldwide, and fully transferable, assignable, and sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your content in whole or in part.
• You warrant and represent that you own or otherwise control all rights to the content you post, and that your use of the content does not violate these Terms or any applicable law.
• You agree not to knowingly provide materially false or misleading information.
• It is your sole responsibility to ensure that your postings do not disclose confidential information or information you are not authorized to disclose.

Content Moderation

• We do not pre-screen or monitor all user content, but we reserve the right to remove any content that violates these Terms or that we find objectionable, at our sole discretion.
• We shall have the right to terminate your access to the Services should your content be inaccurate, illegal, obscene, defamatory, threatening, infringing, or otherwise in violation of these Terms.

Accessing Shared Content

• You agree that we will not be liable for any errors or omissions, loss or damage incurred as a result of use of any content posted by other users.
• You must evaluate and bear all risks associated with using any content, including reliance on its accuracy or completeness.
• You agree not to collect information about other users or use information obtained from the Services to send unsolicited communications.

All content on the Trading Metrics website and Services, including text, graphics, logos, images, documentation, software, and other materials, is the property of Trading Metrics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, distribute, modify, or create derivative works of our content without prior written permission.
• The Trading Metrics name, logo, and related marks are trademarks of Trading Metrics and may not be used without our consent.
• For full details on permitted use, attribution, and reporting infringement, please see our Copyright & Intellectual Property Policy.

ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT.

Without limiting the foregoing, we make no warranty that:

• The Services will meet your requirements.
• The Services will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the Services will be effective, accurate, or reliable.
• The quality of any information or services obtained through the Services will meet your expectations or be free from mistakes, errors, or defects.

This site could include technical or other mistakes, inaccuracies, or typographical errors. We may make changes to the materials and Services at any time without notice. The use of the Services or the downloading or other acquisition of any materials through this site is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from such activities.

IN NO EVENT SHALL TRADING METRICS OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES.

• Trading Metrics is not responsible for any losses or damages (including financial losses, lost profits, or data loss) arising out of or related to your use of the Services.
• We shall not be liable for any failure or delay in removing content or terminating accounts.
• We are not responsible for third-party goods, services, or content offered through the Services.
• Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Trading Metrics, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you submit or share through the Services.

Some features of the Services may be offered on a paid subscription basis in the future. Payments will be processed by trusted third-party providers (e.g., Coinbase or others). Trading Metrics does not store full payment card details.

By subscribing, you authorize the payment provider to charge your payment method for fees applicable to your chosen subscription plan.

Trading Metrics has a no-refund policy after sign-up. All payments made are final and non-refundable.

• Once a subscription payment has been processed, it cannot be refunded, regardless of whether you use the Services during the billing period.
• You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
• It is your responsibility to cancel your subscription before the next billing cycle if you do not wish to continue. Trading Metrics is not responsible for continued charges if you forget to cancel.
• We reserve the right to offer refunds or credits at our sole discretion in exceptional circumstances.

Trading Metrics may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or if required by law. You may terminate your account at any time by contacting us. Upon termination, your right to access the Services ceases immediately.

• Any suspected fraudulent, abusive, or illegal activity may be grounds for termination and may be referred to appropriate law enforcement authorities.
• We shall not be liable to you or any third party for any claims or damages arising out of termination or suspension of your account.

• You may not assign or transfer your rights or obligations under these Terms to any party, and any purported attempt to do so will be null and void.
• You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account if you do so.
• Trading Metrics may freely assign its rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Zurich, Switzerland.

Although this site may be accessible worldwide, we make no representation that materials on this site are appropriate or available for use in locations outside Switzerland. Accessing the Services from territories where the content is illegal is prohibited.

• Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.
• Any offer for any product, service, or information made in connection with the Services is void where prohibited by law.

If you have a dispute with Trading Metrics, we encourage you to first contact us at support@tradingmetrics.com to attempt to resolve the matter informally.

• We will make reasonable efforts to resolve any dispute within 30 days of receiving your written notice.
• If we cannot resolve the dispute informally, either party may pursue formal proceedings in accordance with the Governing Law section above.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Trading Metrics.

Time Limit on Claims

Any cause of action or claim you may have arising out of or related to these Terms or the Services must be commenced within one (1) year after the cause of action arises. Otherwise, such cause of action or claim is permanently barred.

We shall be excused from liability for non-delivery or delay in delivery of the Services arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to:

• Labor disturbance, war, terrorism, fire, accident, or adverse weather
• Inability to secure transportation or communications
• Governmental act or regulation
• Internet or network outages, failures, or delays
• Cyberattacks, including denial-of-service attacks
• Pandemic, epidemic, or public health emergency
• Any other causes or events beyond our reasonable control

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy, Cookie Policy, Risk Disclosure, and any other legal notices published by us on the Services, constitute the entire agreement between you and Trading Metrics concerning the subject matter hereof and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

• These Terms may not be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both parties.
• To the extent that anything in or associated with the Services is in conflict or inconsistent with these Terms, these Terms shall take precedence.
• Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that right or provision.

Trading Metrics may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates the latest version. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us at support@tradingmetrics.com or via Live chat.